How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

All products are guaranteed to be in working and in good cosmetic condition unless otherwise stated.

Warranty and Warranty Return Policy:

Warranty terms and conditions are product specific. See product description for warranty information on each product.
For most products Redrive Inc. provide standard 6 months limited warranty (all parts and labor) unless otherwise stated. If the unit is found defective within 6 months of the delivery date, return it for a free replacement or repair (Customer responsible for shipping cost). If you need to make a warranty return claim please
contact us for a return authorization number (RMA#) prior to any return. Our obligation shall be limited to the repair or replacement at our choice any defective product (or part thereof as we determine) with free of charge to our customer. If we decide that the product cannot be repaired or replaced, we shall credit your account or refund in an amount equal to the sum you paid for it. Any warranty claim must be received before the end of 6 months warranty period (together with return of the claimed defective product within this same period, and it must include our return authorization number (RMA#). The Warranty shall not cover any cosmetic defects that do not affect the functional operation of the equipment. Manufacturers warranty applies on all brand new products. Items sold "AS IS" have no warranty unless otherwise noted.

Non-Warranty Return Policy
If you are dissatisfied with a product from Redrive Inc. you may return the product within 30 calendar days of the delivery date. Items sold "as is, no warranty, no returns" cannot be returned. A 15% restock administration fee will apply to all non-warranty returns. No non-warranty returns will be accepted 30 days after the delivery date. (If you need to make a non-warranty return claim please
contact us for a return authorization number (RMA#) prior to any return). Refunds will be issued only upon receipt and testing. Product must be returned in purchased condition and accompanied by a Redrive Inc. return authorization number (RMA#).

If you have any questions
- contact us or call 1-847-886-2616
Return Material Authorization Form (RMA)